Businesses need to build rapport with their prospects and clients if they want to make a sale or create a lasting relationship. In order to do this, you need to understand what rapport is and how it is built. In this blog post, Jay Holstine outlines some of the different ways that businesses can connect with their customers and improve their rapport. By understanding what makes people comfortable and relatable, businesses can create an environment where customers are more likely to buy from them.
Jay Holstine Lists Ways To Build Rapport With Clients And Prospects
1. Talk about their interests
When you’re talking to a client or prospect, it’s important, according to Jay Holstine, to focus on their interests rather than your own. This shows that you’re truly interested in them as a person and not just trying to sell them something. Find out what they’re passionate about and discuss those topics with them. You’ll be surprised how much rapport you can build simply by showing a genuine interest in someone else.
2. Make them feel comfortable
If you want to build rapport with someone, you need to make sure they’re comfortable around you. This means being friendly and respectful and making sure they don’t feel like they’re being pressured into anything. Put yourself in their shoes and think about how you would want to be treated.
3. Use their name
Using someone’s name is a great way to build rapport and make them feel important. It shows that you remember them and that you’re interested in them as an individual. Whenever you can, use their name in conversation and make sure you pronounce it correctly.
4. Listen more than you talk
If you want to build rapport with someone, it’s important to listen more than you talk. This shows that you’re interested in what they have to say and that you value their opinion. So the next time you’re talking to a client or prospect, make sure to really listen to what they’re saying instead of thinking about what you’re going to say next.
5. Mirror their body language
Mirroring someone’s body language is a great way to build rapport and make them feel comfortable. It’s a nonverbal way of saying that you’re on the same wavelength as them. So if they’re leaning forward, you lean forward. If they’re crossing their arms, you cross your arms. You get the idea.
6. Smile and be positive
Smiling and being positive are two of the best ways to build rapport with someone, says Jay Holstine. This shows that you’re friendly and easy to talk to and that you’re confident in what you’re doing. People are drawn to others who are happy and upbeat, so make sure to smile often and radiate positive energy.
Jay Holstine’s Concluding Thoughts
Building rapport with clients and prospects is essential for any business relationship. By following these tips by Jay Holstine, you’ll be well on your way to developing strong, lasting relationships with the people you do business with.